— BUILDING PROFESSIONALS —
SHIELD & SHINE
TRAINING ACADEMY
Every Shield & Shine professional earns their standard. The Academy is where that starts — from day one through career advancement.
— WHY THE ACADEMY EXISTS —
WE BUILD CAREERS. NOT JUST CREWS.
The Shield & Shine Training Academy is built on a simple belief: professional development is not a luxury — it's the foundation of quality service. Every team member who works under our brand receives formal training before their first job, and has a clear path to advance their career from within.
The Academy is how we create career pathways — not just job placements — for the people who make Shield & Shine run. From safety certifications to crew leader training, every step is documented, taught, and earned.
WHAT THE ACADEMY COVERS
New Hire Orientation
Company history, mission, values, professional standards, and what it means to represent Shield & Shine in the field.
Safety Training
Field safety procedures, chemical handling, PPE requirements, emergency protocols, and OSHA-aligned safety standards.
Equipment Operation Guides
Hands-on training for all Shield & Shine equipment — safe use, daily inspection checklists, and proper storage procedures.
Pressure Washing Procedures
PSI settings by surface type, soft wash vs. pressure wash, safe techniques, water conservation, and equipment care.
Detailing Procedures
Step-by-step auto detailing standards, product application, quality control checkpoints, and finishing protocols.
Customer Service Standards
Professional appearance, communication protocols, complaint handling, how to represent the brand in every customer interaction.
Property Maintenance Standards
Grounds care standards, debris removal procedures, property condition documentation, and contractor conduct on site.
— FOR EVERY LEVEL —
WHO IT'S FOR
New Hires
Every new team member goes through the Academy before their first field assignment. No exceptions.
Existing Technicians
Refresh certifications, add new skill areas, and stay current with updated procedures and standards.
Crew Leaders
Advanced modules on team management, scheduling, quality oversight, and field operations leadership.
Future Franchise Employees
When franchise locations open, all employees will complete Shield & Shine Academy certification before launch.
A PATHWAY, NOT JUST A PAYCHECK
Shield & Shine was built with a community employment mission at its core. The Academy is one of the ways we honor that — by giving every team member the tools to advance, earn more, and build a career they're proud of.
Trainee → Technician → Senior Technician → Crew Leader → Operations Manager. Every step on that path has a training module, a set of expectations, and a certification. We believe in showing people where they're going — not just where they start.
7+
Training Modules in Development
5
Career Levels With Dedicated Training
100% of Employees Complete Academy Before First Job
— EARLY EMPLOYEES GET FIRST ACCESS —
JOIN THE WAITLIST
Early employees and candidates who register below get priority access to the Academy when it launches. Sign up and we'll be in touch.
Looking for open positions? View our careers page →
READY TO BUILD YOUR CAREER?
The Academy is built for our team. Start your Shield & Shine career today — view open positions and apply to join the team that trains to the highest standard.
View Careers